A new challenge awaits companies in the knowledge economy: the tools which serve as a lubricant and keep knowledge flowing, such as e-mail, the Web, and instant messaging, interrupt knowledge work as well and cause significant downtime.
A new challenge awaits companies in the knowledge economy: the tools which serve as a lubricant and keep knowledge flowing, such as e-mail, the Web, and instant messaging, interrupt knowledge work as well and cause significant downtime.